Privacy Policy

Effective from December 29th 2020

 

Welcome to turqperformance.com’s privacy policy!

 

1. Please Read Carefully!

 

turqperformance.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy describes how turqperformance.com, collects, uses, and shares your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all turqperformance.com users, including unregistered visitors, registered users, and premium users and to all Turq Performance services, including our website and related services. 

 

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at contact@turqperformance.com.

 

2. What Type of Information Do We Collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

3. How Do We Store, Use, Share and Disclose Our Site Visitors' Personal Information?

 

We are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix stores your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

4. Why Do We Collect Such Personal Information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide, operate and improve our services.

  2. To identify you when you visit our website so we can provide our users with ongoing customer assistance and technical support.

  3. To be able to contact our visitors and users with general or personalized service-related notices, marketing materials and promotional messages.

  4. To create aggregated statistical data, analytics and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

  6. To streamline the payment process.

 

5. How Do We Communicate With Our Site Visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We use email marketing tools to send marketing campaigns.

 

You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.

 

6. How Do We Use Cookies and Other Tracking Tools?

 

We use data analytic tools to track user activity so we can improve our customer experience and provide targeted advertising. If you don’t want us to process your data anymore, please contact us at contact@turqperformance.com.

 

7. How Can Site Visitors Withdraw Their Consent?

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/ or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@turqperformance.com.